Join Crystal Specialist Finance as a Lending Manager

Shape the Future of Specialist Finance

Are you ready to make a real impact in the world of specialist finance? At Crystal, we’re looking for a driven, customer-focused Lending Manager to join our team in Tamworth. This is your chance to be part of a company that’s redefining what’s possible in specialist finance—where your expertise, passion, and values truly matter.

Why Crystal?

At Crystal Specialist Finance, we believe in more than just numbers—we believe in people. Our culture is built on collaboration, integrity, and a relentless drive to deliver outstanding customer outcomes. We champion innovation, support your growth, and celebrate every success together.

• Values-Led: We act with integrity, diligence, and always put our customers first.

• Supportive Team: Work alongside talented professionals who share your commitment to excellence.

• Continuous Growth: We invest in your development, keeping you at the forefront of industry best practice.

• Positive Impact: Every day, you’ll help customers achieve their goals and make a difference in their lives.

The Role: Lending Manager

As a Lending Manager, you’ll own the end-to-end journey of new loan applications from application through to completion, ensuring a seamless experience for every customer. You’ll build strong relationships with brokers, lenders, and internal teams, using your expertise to guide each case from submission to completion.

What you’ll do:

• Take ownership of loan applications, delivering exceptional service to all stakeholders.

• Manage your pipeline, ensuring every customer enjoys a smooth, transparent journey.

• Maintain up-to-date product and criteria knowledge, sharing insights with your team.

• Liaise with brokers and escalate issues promptly to keep cases moving.

• Uphold the highest standards of compliance, data governance, and regulatory awareness.

• Champion Crystal’s values and contribute to a positive, collaborative culture.

What We’re Looking For

• Experience in regulated or specialist finance (advantageous).

• Strong communication skills—written, verbal, and over the phone (essential).

• A passion for customer service and putting people at the heart of everything you do.

• Resilience, adaptability, and the ability to thrive in a fast-paced environment.

• Organisational skills and the initiative to manage your own workload.

• A team player who’s eager to learn, grow, and help others succeed.

Ready to Make a Difference?

If you’re looking for a role where your skills are valued, your growth is supported, and your work truly matters—Crystal Specialist Finance is the place for you.

Apply today and help us deliver outstanding outcomes for our customers, every single day.